Nnoko's Terms & Conditions — Complete Guide

By using the nnoko.ws ("nnoko", "we", "our") website and mobile application, you are considered to have agreed to these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please refrain from using nnoko.

These terms apply to all services, games, promotions, and transactions on nnoko. We reserve the right to update these terms at any time. Continued use of nnoko after any changes constitutes your acceptance of the revised terms.

Nnoko operates under an international online gaming licence. Our services are intended solely for residents of regions where online gaming is legally permitted. It is entirely the member's responsibility to comply with the laws of their jurisdiction. nnoko does not provide legal advice.

To register with nnoko, the following conditions must be met:

• You must be 18 years of age or older must be.
• Each individual is only one account you can.
• All information provided at registration must be accurate, complete, and up to date.
• Accounts must not be shared with or used by any third party.
• A copy of your national ID or passport may be requested for identity verification.

Nnoko may request additional documentation for KYC (Know Your Customer) verification at any time. Failure to provide the required documents within the specified timeframe may result in a temporary account suspension.

Email or mobile number verification is mandatory after registration. Withdrawals cannot be made from unverified accounts. To update personal information, please contact the nnoko support team.

Nnoko offers a range of bonuses and promotions. Each offer has its own terms, which are detailed on the offer page. It is important to read the terms carefully before claiming any bonus.

A few important rules regarding bonuses:

• You cannot activate a new bonus while another bonus is already active.
• Bonus bets count in full for slots. For Live Casino games, the contribution rate is generally 10%–20%.
• Winnings from bonus funds can be withdrawn up to a maximum of ৳10,000.
• If bonus misuse or fraudulent activity is proven, the bonus will be forfeited.

The following payment methods are available for deposits and withdrawals on nnoko. All transactions are secured with SSL encryption.

• Deposit Limit: Min ৳50, max ৳5,00,000 per transaction.
• Withdrawal Limits: Min ৳500, max ৳2,00,000 per day.
• Processing Time: 1–6 hours for bKash/Nagad; 1–3 business days for bank transfers.
• It is recommended to use the same method for both deposits and withdrawals.
• Deposits and withdrawals from third-party accounts are strictly prohibited.

KYC verification must be completed before a withdrawal can be processed. First-time withdrawals may require an additional 24 hours for identity verification. nnoko reserves the right to hold withdrawals and notify the relevant authorities in cases of suspected money laundering or suspicious transactions.

All games on nnoko use internationally certified Random Number Generator (RNG) technology. Every game outcome is completely independent and has no bearing on previous results.

A few key gaming policies to be aware of:

• The RTP (Return to Player) rate for each game is listed on its respective game page.
• If a game is interrupted due to a technical issue, the bet for that round will be refunded.
• In Live Casino games, the dealer's decision is considered final.
• Only official match results are accepted for Sports Betting.
• Nnoko is not liable for game disconnections caused by network issues.

Any disputes regarding game results must be raised with the support team within 72 hours. Claims submitted after this period will not be accepted.

The following activities are strictly prohibited on nnoko. Violating these rules will result in permanent account closure, and all funds may be forfeited:

• Operating multiple accounts.
• Misuse of bonus funds or "bonus hunting".
• Attempting to hack or manipulate the game software.
• Money laundering or any form of illegal financial transaction.
• Conducting transactions using a third party's account.
• Harassing or threatening other members.
• Using automated bots or software to play games.
• Operating an account on behalf of a minor.

Nnoko may suspend or permanently close an account for any of the following reasons:

• Violation of terms and conditions.
• Registering with false information.
• Failure to complete KYC verification.
• Extended inactivity (12 months or more).
• Court order or legal requirement.

If an account is closed, a refund of valid deposited funds (excluding bonuses) may be requested. However, if the closure is due to a breach of Terms, nnoko reserves the right to withhold funds until the investigation is complete.

Members may also voluntarily close their account at any time by emailing our support team. Any remaining balance will be returned via the designated method within 30 days of account closure.

Nnoko believes gaming should be a form of entertainment, not a source of income. We encourage all members to play responsibly. The following responsible gaming tools are available on nnoko:

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Session Limits: Set a limit on how long you play in a single session.
• Reality Check: Review your gaming activity and stats at regular intervals.
• Self-Exclusion: You can exclude yourself from gaming for a period of 6 months to 5 years.

If you feel that gaming is having a negative impact on your life, please Responsible Gaming Visit the page or reach out to our support team for assistance.

Nnoko takes the protection of members' personal data very seriously. To learn how we collect, use, and safeguard your information, Privacy Policy Full details are available on the page.

• Your personal information is never sold to third parties.
• All data is protected with SSL 256-bit encryption.
• Your information may be shared with third parties only to the extent necessary to provide our services.
• Information may be shared with authorities when required by law.

Nnoko reserves the right to modify, amend, or update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or push notification.

Continued use of nnoko following any changes will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have a complaint or dispute, please contact our support team first. We aim to respond to all complaints within 48 hours.

• Email: support@nnoko.ws
• Live Chat: Click the icon at the bottom right of the website.
• Time: 24/7, all week long.

If an issue cannot be resolved through our support team, it will be referred to a neutral third-party mediator. The final decision will be made in accordance with the rules of nnoko's licensing authority.