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Nnoko Privacy Policy — Your information is safe with us

This privacy policy clearly explains what information you share with nnoko, how it's collected, where it's used, and how it's kept safe. Take a moment to read through it.

Last Updated: January 2026
100% Data Protection
Your data is never sold
  • SSL 256-bit Encryption
  • Never Sold to Third Parties
  • User Controls
  • Right to Erasure
SSL Secured
256-bit Encryption
No Data Sales
Never Shared with Third Parties
Secure Storage
Encrypted Servers
Your Control
Edit / Delete My Data

How We Protect Your Privacy

A quick overview of the key pillars of nnoko's privacy policy.

Limited Data Collection
nnoko only collects data that is necessary to provide our services. No excessive or unnecessary personal information is requested. You retain full control over your data.
Minimal Data Policy
Strong Encryption
All data is secured with SSL 256-bit encryption. Payment information is stored on separate, secured servers. Security is enforced at every stage of data transfer.
End-to-End Protection
No Data Sales
nnoko never sells your personal data to third parties. Only limited information may be shared with partners strictly necessary for service delivery.
Zero Data Sales
Stored for a Fixed Period
Your data is never retained beyond what is necessary. Once an account is closed, all personal data is deleted after the required legal retention period.
Automatic Deletion
User Rights
You can view, correct, or request deletion of your data at any time. nnoko is obligated to respond to such requests within 30 days.
Full Transparency
Cookie Controls
nnoko uses cookies to enhance your experience. You can manage cookies at any time through your browser settings. No unnecessary tracking cookies are used.
Cookie Transparency
Table of Contents
1

What Information We Collect

When you create an account, play games, or get in touch with us at nnoko, certain information is collected as a natural part of that process. We only collect what we genuinely need to provide our services — asking for anything beyond that goes against our principles.

Data Type Example Mandatory?
Identity Information Name, date of birth, nationality Yes
Contact Information Email, mobile number, address Yes
Payment Information BKash/Nagad number, bank details Yes (for transactions)
Identity Verification Documents NID, passport copy Applicable to KYC
Device Information IP address, browser, device model Automatic
Gaming Activity Betting history, login times, session data Automatic
Please Be Aware: Device information and gaming activity are collected automatically. This is used to ensure security and detect multiple accounts.

All information provided at registration must be accurate. Submitting incorrect details may cause issues during KYC verification and could result in withdrawal delays. Please provide accurate, up-to-date information from the start.

2

Purpose of Data Collection

Nnoko uses your data for specific, transparent purposes. We believe every member has the right to know exactly why their information is being used. Details are provided below:

  • Account Management: To create your account, verify login, and ensure secure access.
  • Identity Verification (KYC): To verify each member's identity in compliance with international gaming regulations.
  • Payment Processing: To process deposits and withdrawals quickly and securely.
  • Customer Support: To resolve your issues and questions quickly.
  • Promotions & Offers: To send you bonus and promotional offers tailored to your preferences.
  • Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
  • Legal Obligation: To meet the requirements of licensing authorities and government agencies.
  • Service Improvement: For analytics and research to improve your gaming experience.
Your Preferences: You can opt out of marketing emails and promotional notifications at any time from your account settings. This will not affect your access to core services.
3

Data Sharing Policy

Nnoko never sells or rents your personal data to third parties — that is a core commitment. However, in certain specific situations, limited sharing becomes necessary:

  • Payment Processor: To process transactions with payment partners such as bKash, Nagad, or your bank.
  • KYC Verification Provider: With authorized agencies for identity verification purposes.
  • IT & Cloud Services: With server hosting and data storage partners — under strict confidentiality agreements.
  • Licensing & Regulatory Authority: To comply with legal obligations.
  • By court order: To comply with authority requests through lawful legal processes.

Before sharing data with any third party, a Data Protection Agreement (DPA) is established. Under this agreement, they may only use your data for the specified purpose and are prohibited from sharing it further.

Please Note: If nnoko undergoes a change in business structure (such as a merger or acquisition), your data may transfer to the new entity. You will be notified in advance.
4

Cookies & Tracking Technologies

Nnoko's website and app use cookies and similar technologies to enhance your browsing experience and ensure the site functions properly. The types of cookies we use include:

Cookie Type Purpose Duration
Essential Cookies Login session, security, core functionality Cleared at end of session
Performance Cookies Site Load Speed Analysis 30 Days
Functional Cookies Remembering language, theme, and preferences 1 Year
Analytics Cookies Understanding User Behavior (Anonymous) 6 months

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause certain site features to stop working properly. nnoko does not use any third-party advertising tracking cookies.

5

Data Security Measures

Nnoko employs industry-leading technical and organizational measures to protect your data. Our security infrastructure is regularly verified through independent third-party audits.

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
  • Firewall Protection: Advanced firewall systems block unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Secure Data Center: Data stored at internationally certified data centers.
  • Regular Security Audits: Third-party security audits every three months.
  • Employee Training: All staff receive regular training on data protection practices.
  • Data Masking: Sensitive information is masked within internal systems.
In the Event of a Data Breach: In the event of a data breach, the relevant authorities and affected members will be notified by email within 72 hours. We are committed to full transparency throughout.
6

Data Retention Period

Nnoko does not retain any data beyond what is necessary. Each category of data has its own dedicated retention policy:

  • Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years in accordance with financial regulations.
  • KYC Documents: 5 years after account closure.
  • Customer Support Conversations: 2 years after resolution.
  • Log Files & Device Information: Automatically deleted after 90 days.
  • Marketing Preferences: Updated immediately after opt-out.

Once the retention period ends, data is securely and permanently deleted or irreversibly anonymized. This process is fully automated and requires no human intervention.

7

Your Rights

As an nnoko member, you have the following rights over your own data:

1
Right to Access Your Data
You can request to see what information we hold about you. A full copy will be provided within 30 days.
2
Right to Rectification
You may request corrections to any inaccurate or incomplete information. Contact support and we will update it promptly.
3
Right to Erasure
After closing your account, you may request deletion of any data held beyond legal obligations.
4
Right to Restrict Processing
You can request that we stop using your data for specific purposes, such as marketing communications.
5
Right to Data Portability
You can request an export of your data in a machine-readable format (CSV or JSON).
6
Right to Object
You can object to automated decisions or profiling and request a human review.
To exercise your rights: Email us at support@nnoko.ws with "Data Rights Request" in the subject line and details of your request. We commit to responding within 30 days.
8

Children's Privacy

Nnoko strictly does not provide services to anyone under 18. Age verification is mandatory during registration. If a minor's account is found in our system:

  • The account will be closed immediately.
  • All associated data will be permanently deleted.
  • Any deposited funds will be refunded.
  • Relevant authorities will be notified if required.
For Parents: If you suspect your child has created an account on nnoko, contact us immediately at support@nnoko.ws. We will act swiftly.
9

Privacy Policy Changes

Nnoko reserves the right to modify or update this privacy policy as needed. Updates may be made in response to legal changes, new technologies, or business developments.

At least 14 days in advance You will be notified via your registered email. Minor updates will be reflected by a change to the last-updated date on the page.

To receive notifications: Keep an active, valid email address on your account. Continued use of the site after any changes constitutes acceptance of the updated policy.
10

Contact Us

For any questions, concerns, or requests regarding this privacy policy, please reach out to our Data Protection team. We are always ready to help.

  • Email: support@nnoko.ws
  • Subject Line: "Privacy Policy Inquiry" or "Data Rights Request"
  • Live Chat: Via the chat icon at the bottom right of the site.
  • Response Time: Within a maximum of 30 business days.
Please Note: For identity verification requests, please contact us from your registered email address. This helps ensure the security of your information.

Privacy FAQs

The questions our members ask most about our privacy policy.

Never. nnoko does not sell or rent your personal data to any third party. Information may only be shared with partners essential to delivering our services, or when legally required — and always under strict data protection agreements.

nnoko protects your data using 256-bit SSL encryption, advanced firewalls, and regular security audits. All data is stored in internationally certified data centers.

Yes. After closing your account, you can request deletion of all data beyond what we're legally required to retain. Send an email to support@nnoko.ws with the subject line "Data Deletion Request". The process will be completed within 30 days.

Go to Notification Preferences in your account settings to turn off marketing emails. Alternatively, click the "Unsubscribe" link at the bottom of any marketing email. This will not affect your core services.

Disabling essential cookies may affect login and certain security features. Turning off analytics and functional cookies will not impact core site functionality — only some personalized features will be limited.
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